Yelp Adds Notice to Crisis Pregnancy Center Listings to Help People Get Abortions


Yelp is adding a notice to its listings of crisis pregnancy centers to differentiate them from abortion clinics, the company announced Tuesday. The decision comes after the The Supreme Court overturned Roe v. Wade in June, limiting access to safe abortions.

Noorie Malik, Vice President of User Operations at Yelp said in a press release Tuesday that the move is intended to ensure that people looking for a Abortion can find safe and appropriate care.

“At Yelp, the trust and safety of our community is a top priority, which is why providing consumers with reliable and useful information to inform their decisions is essential to our mission – this includes access to reliable information on the reproductive health services,” Malik said.

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Now, listings of Crisis Pregnancy Centers and Faith-Based Crisis Pregnancy Centers will have a notification warning users of their “limited medical services” and noting that they may not have “licensed medical professionals on site,” Malik said. The notice aims to prevent users from being “misled or confused” because some clinics have historically provided misleading information “in an effort to steer people seeking abortion care to other options,” it said. she added.

There are more than 2,500 crisis pregnancy centers across the United States, according to analysis from the Charlotte Lozier Institute, the research arm of the anti-abortion group Susan B. Anthony Pro-Life America. The centers, many of which are faith-based, offer pregnancy tests, counseling and resources such as clothing, diapers and parenting classes. Some offer limited medical services like ultrasounds.

Since the June decision, many of these centers have seen an increase in calls from women. And many centers want to seize the opportunity to increase their resources.

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“We need to make our presence known even more,” Karen Sims, executive director of the Hope Clinic in Hattiesburg, Mississippi, told CBS News in July. “If it’s our responsibility and important to us to encourage people to continue with their pregnancies, then we need to be there and provide what we can, to remove as many barriers as possible.”

However, a June report of the Center for Countering Digital Hate, a group that aims to combat online misinformation, found that 1 in 10 Google search results for abortion services – “abortion clinic near me” and “abortion pill — in the 13 states with so-called “trigger laws” lead to pregnancy center websites.

In July, the Massachusetts Attorney General Releases Consumer Report warning that many crisis pregnancy centers pose as abortion clinics.

“CPCs may appear to be reproductive healthcare clinics, but NOT providing abortion care or referrals to abortion, contraception, or other reproductive health care, despite what they may advertise,” the office of Attorney General Maura Healey’s office said.

His disclaimer also pointed out that since the centers are not medical facilities, they are not required to adhere to patient confidentiality laws to keep records private, or “follow codes of ethics or standards of care.” governing the health professions”.

Yelp employees have been manually reviewing these businesses on its website since 2018 to ensure they are honest about the services they provide, the statement said. In 2022 alone, Yelp has reclassified more than 400 businesses as crisis pregnancy centers or faith-based crisis pregnancy centers, according to Malik, and it will continue to do so.

“We take transparency seriously, especially when it comes to sensitive healthcare decisions,” she said. “These updates further demonstrate Yelp’s commitment to maintaining the trust and safety of our users, as well as the quality and integrity of the information we provide to them.”

Over the past few months, many parts of the United States have decided to drastically limit abortions. State legislators, including Florida, Georgia, Idaho, Indiana, Louisiana, Mississippi, North Dakota and Wyoming adopted near total bans on abortion. Although some of these bans are the subject of legal battles, many clinics and doctors in these states have stopped treating women.

Melissa Quinn and Irina Ivanova contributed reporting.


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