Calcutta (West Bengal)/ Udaipur (Rajasthan) [India]May 31 (ANI): Continuing Prime Minister Narendra Modi’s vision to provide airports with additional services or people with reduced mobility, the Airports Authority of India under the Ministry of Aviation civil society in the Union has striven to achieve the goal of making airports a barrier-free facility.
And today you can see ramps, guardrails, water installations and other public services set up in the premises of airports with special emphasis on the comfort of these people.
At Netaji Subhash Chandra Bose International Airport in Kolkata, right from the point of entry, passengers with reduced mobility are given special attention by airport staff.
And their movement is not only facilitated by the recently developed infrastructures but they are accompanied throughout by one or the other department to offer them a leading airport experience on an equal footing with the others.
C Pattabhi, Airport Manager at Netaji Subhash Chandra Bose International Airport, Kolkata, said, “We have installed various special things for people with disabilities. From the main entrance, we have provided a ramp so that they can easily access the inside of the terminal building. Other than that, we have touch strips for easy movement. »
Disabled persons can communicate with airport staff from the parking space itself at Udaipur Maharana Pratap Airport.
A help desk has been set up in the space that allows people to contact the department with their needs.
Travelers with disabilities will receive special attention from airport staff at the ramp provided outside the terminal building so that they can easily access the building.
Nandita Bhatt, Manager of Maharana Pratap Airport in Udaipur, said they have spearheaded an accessible India program where passengers with reduced mobility such as fractures, pregnant women or the elderly will be given a new facility at the airport.
She said: “If you are coming to our terminal, we have developed a special car park for the disabled where we have put signage for that. We have installed a telephone outside the terminal from which the assistance service can be called to access the wheelchair and other necessary facilities. In this case, our team will assist the person concerned. With the help of CISF, we help them get to safety so they can reach their plane comfortably.
Rest rooms are also available to Passengers with reduced mobility if they have connecting flights the next day.
Reservation services are available inside the airport for retirement room services.
A lift for people with reduced mobility has also been installed inside the terminal. Passengers have expressed satisfaction with the facilities which they believe have played a key role in improving their flight experience.
A passenger said: “As soon as I got out of the car, a wheelchair was available thanks to which I had no difficulty reaching inside the terminal.”
The Goa tourist center airport has also been equipped with similar facilities. Authorities say they are determined to further improve standards and make the traveler experience even more memorable.
Meanwhile, the Airports Authority of India is developing its plan to replicate such facilities at airports across the country, which it believes can be achieved in the near future. (ANI)
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